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Digital Product Manager-Lead

Sunward Federal Credit Union · gosunward.org
AlbuquerqueLead / Manager6+ yrs
Apply on Sunward Federal Credit Union’s site
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The job in short

Digital product management lead.

UXProduct managementBanking

Details

Found
8 d ago · posted 2026-10-30
Location
Albuquerque, NM, US

Full description

Description Job Summary: We are seeking a dynamic and experienced digital product manager to join our growing team. As a digital product manager, you will own one or more of our key platforms – online banking, mobile banking, digital onboarding, and employee-facing tools – and will play a crucial role in driving our member experience and employee experience roadmaps. In your role, you will collaborate closely with cross-functional teams to define product strategies, prioritize features, design business processes, and manage the product lifecycle from inception to delivery. Essential Job Duties: Main responsibilities: • Execute the digital product strategy aligned with business goals and member needs. • Create and maintain the product roadmap, prioritizing features and enhancements based on strategic priorities and market trends. • Work closely with vendors, UX/UI designers, engineers, marketers, and other stakeholders to deliver high-quality digital products. • Depending on the products you own, you will have the opportunity to manage a team of product analysts and user experience designers. • Build wireframes and low fidelity prototypes to communicate your ideas. • Organize accounts (financial products), data, settings, and transactions in a logical manner to improve digital product usability. • Build journey and process maps to communicate user flows and improve business processes. • Interview leaders in lending, business services, payments, loss mitigation, and other business units to identify pain points and process improvement opportunities. • Conduct market research and competitive analysis to identify opportunities and trends in digital banking. • Utilize member feedback, analytics, and user research to inform product decisions and enhance user experiences. • Drive the agile product development process, including sprint planning, backlog grooming, and release management. • Ensure product quality and compliance with regulatory requirements through rigorous testing and validation. • Define key metrics and KPIs to measure product performance and optimize features based on data-driven insights. • Communicate product updates, milestones, and priorities to internal and external stakeholders. • Performs other duties as assigned. Requirements Required Skills/Abilities: • Excellent analytical skills with the ability to interpret data and trends, diagnose problems, and recommend effective solutions • Exceptional communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders • Strategic thinker with a customer-centric mindset and a passion for delivering innovative digital solutions. • Excellent organizational skills and attention to detail. • Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication. • Strong organizational skills in managing multiple initiatives. Knowledge: • Knowledge of regulatory requirements and compliance standards related to financial products is a plus. Education and Experience: • Minimum 6+ years’ experience in digital product management or related field • Minimum bachelor’s degree or certification in business administration, STEAM field(Science-Technology-Engineering-Arts-Math) or related field, or more than 2 years of related experience in lieu of a degree Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 20 pounds at times.

Product Manager jobs in the United States · All Sunward Federal Credit Union jobs · Senior Product Manager jobs in the United States · Senior and manager-level jobs in Albuquerque, New Mexico

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