Job Summary: Quality Engineer works directly with customers and engineering to determine product requirements, communicate those requirements to production, and monitor quality system results. Investigates quality concerns and develops/implements preventive actions and process improvements. Addresses daily quality problems and escalates them as necessary. Job Duties and Responsibilities include the following. Other duties may be assigned: Support Engineering during new product introductions and launches Perform Validation activities, including First Articles and Capability analysis Perform Product and Process Risk Assessments Audit, qualify and optimize quality plans and manufacturing processes Investigate customer issues and problems as assigned by Quality Manager Issue and manage deviations from established processes Administer nonconforming material control process Address day to day quality problems and troubleshoot manufacturing problems Maintain quality plans for new products, and revise quality plans for existing products Drive cGMP (Current good manufacturing practices) and GDP throughout the company Implement process improvements to prevent defects and improve efficiency Assure statistical controls and sampling methods for inspection and testing are created and complied with Maintain records to demonstrate quality system effectiveness (including scrap over standard and material certificates) Monitor OEE quality by shift Perform internal ISO auditing Report quality system results to management (including complaints analysis) Maintains up to date calibrated equipment in use for inspection by the QA Lab Administer quality system documentation (including procedures, forms, and quality plans) Perform housekeeping and safety audits Provide training and testing for departmental personnel as it relates to their involvement in the quality process Perform duties in accordance with Norris QMS, ISO, and safety regulations