Job Details: Job Location: Palo Alto Commons - Palo Alto, CA, Position Type: Full Time, Salary Range: $21.00 - $22.00Hourly, In alignment with WellQuest’s mission and values, the Maître D’ is responsible for serving food in a friendly, courteous manner, and performing a variety of duties in and around the dining area and kitchen. All responsibilities must be completed in accordance with Company policies and procedures, current standards, guidelines, and regulations. Qualifications: Position Responsibilities: • Printing the daily menus, making any changes that occur and coordinating with the Chef about reservations. • Assist residents with menu selections as needed. Identify how various menu items are prepared, ingredients, and cooking methods especially for daily specials for residents and guests. • Ensure that snacks go out on time, happy hour on Fridays. Coordinating any resident parties, birthdays, etc. • Checking and dealing with private dining room arrangements • Maintain clean, sanitary, and clutter free work environment always. • Cooperate to get work done and is flexible with daily schedule. • Manage the reservations and wait staff team General Duties: • Respond to resident concerns in a professional and caring manner. Elevate issues to a supervisor when appropriate. • Demonstrate knowledge of each resident as an individual. • Maintain a safe and secure environment for all team members, residents, and guests, following established safety procedures: o Illness and Injury Prevention Program (IIPP) o Universal Precautions and Bloodborne Pathogens o Evacuation and Disaster Plans o Resident Elopement procedures • Report occupational exposure to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the Company’s policies and procedures. • As required by state licensure, complete monthly training, attend scheduled in-services and mandatory meetings. Maintain all required certifications/licensures as required. • Demonstrate flexibility in work schedule as evidenced by working holidays, evenings, weekends, and additional shifts when necessary to ensure adequate coverage within the department. • Display tact and friendliness when interacting with residents, families, and visitors. • Encourage teamwork through cooperative interactions with co-workers and other departments. • Provide support to Community’s marketing efforts through positive, friendly interaction during all Community tours and telephone contact with the public. • Ensure positive, friendly interactions with all potential residents, family members and referral sources.