Job Details: Job Location: Avflight Rochester - Rochester, NY, Position Type: Full Time, Education Level: High School/GED Equivalent, Salary Range: $22.00 - $24.00Hourly, Job Shift: Any, Key Responsibilities: • Supervise and manage a team of air cargo staff, ensuring proper training, performance monitoring, and adherence to safety protocols. • Oversee the loading, unloading, and storage of cargo to ensure efficient operations and minimize damage. • Monitor inventory levels and coordinate the tracking and documentation of all cargo shipments. • Ensure compliance with all internal and airline specific procedures. • Assist in developing training materials for all aspects of the cargo operation, including warehouse handling, documentation handling, dangerous goods, specials, screening and • Ensure timely availability and receipt of cargo. • Address and resolve any operational issues or delays in a timely and professional manner. • Maintain accurate records of cargo shipments, operational reports, and any incidents. • Implement and monitor quality control measures to maintain a high standard of service. • Ensure the department meets performance targets and KPIs, including on-time performance and customer satisfaction. • Provide leadership and guidance to ensure smooth coordination between the handling and documentation teams • Oversee and sure timely and proper maintenance of building and office infrastructure as well as GSE (e.g. Forklifts, Tugs, Main deck Loaders etc...) Qualifications: Qualifications: • Proven experience in air cargo operations or logistics, with at least 2 years in a supervisory role. • Strong understanding of air cargo industry regulations, safety protocols, and customs procedures. • Excellent leadership and team management skills. • Strong communication and interpersonal skills, with the ability to work effectively with customers, vendors, and team members. • Ability to analyze and solve operational problems in a fast-paced environment. • Proficiency in cargo management software and Microsoft Office Suite. • Detail-oriented with a commitment to maintaining high operational standards. • Ability to work flexible hours, including weekends and holidays if required. • Must have valid driver’s license • Must pass security threat assessment • Must have authorization to work in the United States of America • Must pass airline required trainings Preferred Qualifications: • High School diploma or GED equivalent; bachelor's degree preferred • Certification in air cargo handling (e.g., IATA Dangerous Goods Regulations, Cargo Handling, Forklift License, or similar). • Knowledge of customs procedures (e.g. ACE, ICS2). Working Conditions: • Work environment may include exposure to noisy and physically demanding conditions including potential extreme weather conditions. • Position is on-site at DTW Metro Airport (80%) and at Avflight Corporate offices in Ann Arbor (20%). Occasional travel up to 50% of the time may be required. EEO/ADA Apply at avflight.com