At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: • Competitive Health & Welfare Benefits • Monthly $43 stipend to use toward ancillary benefits • HSA with qualifying HDHP plans with company match • 401k plan after 6 months of service with company match (Part-time employees included) • Employee Assistance Program that is available 24/7 to provide support • Employee Appreciation Days • Employee Wellness Events Qualifications • High school diploma/GED equivalent is required. • One year of medical clerical experience in a hospital or physician office setting is required. • Certification in Basic Life Support (BLS) or obtained within 90 days of hire. Essential Functions • Assists nursing staff to prepare patient charts and documents for preoperative care. • Assists nursing staff to prepare and print all ordered discharge instructions and documents for all patients. • Initiates patient status changes in various electronic systems as directed. • Maintains and orders patient surgical chart forms. • Collaborates with medical records department to ensure proper maintenance of patient charts. • Collaborates with other hospital departments to ensure patients’ needs are addressed in a timely and effective manner. • Answers and screens incoming telephone calls, directing them to correct person or department in a professional and courteous manner within minimum rings. • Interacts with patients, general practitioners, health care professionals, and patient’s family members in a compassionate and kind manner. • Receives patients in a polite and courteous manner, ensuring their needs are addressed. • Receives and conveying messages in writing, electronically and verbally. • Scanning, filing, and faxing the documents and preparing them for mail-out. • Ensures that patient care areas are kept neat and clean, and reporting on any damage. • Maintains strictest patient confidentiality and follows all HIPAA policies and procedures. • Maintains a clean and organized workspace. • Participates as an engaged and constructive member of the team. • Demonstrates tact and understanding when dealing with patients and family members, team members, and members of other disciplines. • Special projects and other duties as assigned.