Job Description: The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed. What we are looking for! • 21+ years of age • A desire for a management career with Main Event/Dave & Buster’s • Solution-oriented with the ability to problem solve in an ever-changing environment • An attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environment • Excellent hospitality and employee relations skills Requirements: • 6+ months with Main Event/Dave & Buster’s or 2+ years in a supervisory role • Friendly, professional demeanor • Ability to create an amazing guest experience • Valid Alcohol Seller/Server and Food Handler Certifications What will you be doing daily? • Maintaining the center’s appearance through established facility cleanliness standards. • Holding yourself and others accountable for creating a culture of high performance. • Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes. • Attending weekly manager meetings, as needed. • Communicating clearly and effectively in various mediums using verbal and written skills. • Being responsive and empathetic to guest needs; maintaining guest focus while driving improvement and innovation. • Recognizing our company's core competencies and making decisions to protect us. • Professionally representing the company when conducting business. PERKS! Dave & Buster’s/Main Event Entertainment Team Members are expected to give their best on the job, so we do our part to ensure you have what you need to stay motivated, valued, and embraced by living your best life! • Awesome culture that’s inclusive, rewarding, and FUN! • Amazing discounts on food, beverages, activities, and free non-redemption gameplay! • Advance your career with endless growth opportunities • Be part of a New Store Opening Team! • We have a fantastic rewards and recognition program! • Benefits and paid time off for qualifying Team Members • Opportunities to be a part of Buster’s Legacy Fund (support and get support from our unifying Team Member Assistance Program) • Become a Certified Trainer (aka, the best of the best!) to help us build a solid foundation and provide exceptional guest experiences, all while creating opportunities for career growth Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: 14.75 - 17.5 We are an equal opportunity employer and participate in E-Verify in states where required.