Senior Software Engineer (Fullstack) 💻 Department: Engineering 🗺️ Location: NYC Office (On-site) ⏳ Employment Type: Full time 💰 Estimated Compensation: Base salary $185K – $225K + Equity About the Organization This organization is redefining how healthcare communication is managed through AI technology. Currently, many clinics miss a significant portion of patient calls, while staff are burdened by administrative tasks. The organization develops AI agents that handle workflows such as scheduling, billing, prescription refills, and follow-ups, allowing healthcare teams to focus on patient care. Their platform completes end-to-end workflows, ensuring patients are never left unheard. The company has managed hundreds of thousands of patient interactions across various healthcare providers and insurance companies. Founded by professionals with backgrounds from top universities and leading tech companies, they have raised substantial funding from prominent investors and are rapidly developing in-person teams to address critical issues in healthcare communication. Why This Role Is Unique • Early-stage impact: Significant customer traction, growing revenue, and influence over core systems. • Critical mission: Improving healthcare communication directly impacts millions of lives daily. • Technical excellence: Work closely with founders experienced in healthcare operations and AI, enabling swift decisions and ownership. Key Responsibilities • Lead deployment, performance, and reliability of AI agents in high-stakes healthcare settings. • Architect and expand full-stack systems interfacing with healthcare records, legacy platforms, and real-time voice systems. • Collaborate with product and engineering teams to translate client needs into scalable solutions. • Mentor engineering staff, establishing standards for code quality, testing, security, and HIPAA compliance. • Identify systemic workflow challenges and propose technical solutions aligned with product roadmaps. Preferred Qualifications • 5+ years of experience in designing, building, and scaling reliable production systems. • Full-stack expertise with Node.js, TypeScript, React, and PostgreSQL, with strong system design instincts. • High ownership mindset, comfortable working with ambiguity, and accountable for outcomes. • Proven mentorship and leadership capabilities, with excellent communication of technical decisions. • Passion for managing complex, end-to-end systems under real-world constraints and working closely with clients and teams.