Summary The ideal candidate has one year experience or more in the floral or event business. Has the ability to work well within a diversified, creative group of persons to ensure client satisfaction. Has good phone and computer skills for taking and completing floral orders. Must have the ability to learn basic floral design, copy/ mass produces floral arrangements with other designers. The ability to demonstrate a simple design on their own. Must have a flexible work schedule. Essential Functions Job duties include, although are not limited to: • Assisting Floral Manager with administration. • Handle phone calls and client requests. • Manager Monday.com orders and assist where needed. • Answer all emails in a timely fashion. • Assisting in coordination of orders of small events for cabana and outlet orders. • Answer phone and take orders. • Boards organized each day in install order. • Review all proposals for highlights with floral needs. • Ensure client satisfaction. • Assisting any administrative needs. • Research new products for floral manager. • Report damaged and missing items. • Ensure a safe working environment. • Assist production staff when instructed by floral supervisor when setting up events. • Clean floor and prepare floral dept. after days’ work. • Assist in installing table linen, chair covers and sashes when needed and instructed to do so by floral manager. Assist in fabric installations upon manager’s request. • Deliver floral arrangements in company vehicle. • Load Sheet packet to accompany you on any job site for clear directions. • Must have a flexible schedule. • Attend monthly employee meeting. • Checking floral orders for completion and accuracy before submitting. • Set up and prep floral containers and flowers when needed. • To follow contracts at time of Executions. • Perform other related duties as assigned or requested by supervisors/managers. • Perform other related duties as assigned or requested by supervisors/managers. Internal Relationships Reports to Boca By Design managers and associates, Resort managers and associates, guests, clients External Relationships Has regular contact with Vendors, clients, guests Qualifications • Able to answer phone and take orders. Minimum one year experience in floral shop or event business. • Understand/ speak/ read/ write English fluently. Bilingual helpful • Good computer skills with Microsoft office • Must have reliable transportation. Education/Experience Requirements • High School diploma or GED preferred, but not required. Physical Requirements Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing. In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.