EVENT STAFF: Parking Attendants and Guest Service Reps. This position is responsible for implementing policies and procedures for the satisfaction and safety of Guests while providing a superior guest experience. Responsibilities may include checking all bags entering the event for prohibited items, operating a walkthrough or handheld metal detector to screen Guests, verifying credentials to control access to restricted areas, and assisting guests in a professional and courteous manner. Depending upon your availability and the events scheduled, this position is Part-time and Seasonal and is primarily for events in the Phoenix Metro Area. Responsibilities: • Assist Guests with entry into the event: may collect and/or scan tickets, verify wristbands and badges, or direct Guests coming in and out of the event. • Welcome Guests to events and provide them with helpful information or directions that will enhance their experience. • Follow proper screening procedures for all guests by conducting bag searches, hand wand or metal detector screenings, or ID verification. • Ensure Guest satisfaction and safety by preventing prohibited items from entering the event and enforcing event policies. • Control and monitor access to VIP and restricted areas. • Respond quickly to potential crowd control issues, investigate incidents, and complete incident reports on a timely basis. • Report actual/suspected violations of event policies, procedures, rules or regulations to Command or designated Supervisor. • Learn and adhere to the policies, procedures and regulations of different venues, facilities, and events. Requirements: • Excellent customer service skills. • Must be at least 18 years of age. • Must have a clean background with no felonies or misdemeanors! • Must be to pass a pre-employment drug screening. • Ability to work nights, weekends, and holidays. • Ability to collaborate effectively with others to produce results. • Ability to communicate effectively with others both verbally and in writing. • Ability to to stand 6 to 8 hours. • Ability to work outside in extreme weather conditions. • Ability to comprehend numerous policies, procedures, and concepts and to respond using good judgment and discretion based on general and client-specific policies. • Ability to maintain accurate records and complete incident reports. • Ability to react appropriately in emergency situations. Starting pay $16.00 - $18.00/hr