Easterseals MORC is hiring for an Integrated Healthcare Specialist to help make a difference and become part of something bigger than yourself! We are looking for Game Changers! The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. Benefits of Being a Superhero! Benefits: • Low-cost Dental/Health/Vision insurance • Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption. • Generous 401K retirement plan • Paid Leave Options Available • Up to $125 bonus for taking 5 days off in a row. • 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off) • Wellness Programs • We are a PSLF (Public Service Loan Forgiveness) Employer. • We provide bonuses and extra incentives to reward hard work & dedication. • Mileage reimbursement in accordance with IRS rate. • Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi. • Student loan repayment options • Pet Insurance Qualifications: • High School diploma or equivilent • Three years of responsible full time clerical experience • Excellent customer service skills • Ability to follow complex oral and written instructions Duties and Responsbilities: • Assist individuals served by addressing inquiries, resolving issues, and fulfilling requests across diverse communication channels. • Responsible for answering and triaging internal and external telephone calls. Conducts initial screening of individuals serviced and other patrons to determine the nature of requests or problems. • Pulling, filing, auditing, and maintaining charts for the teams assigned. • Closing team charts • Co-facilitating team meeting minutes including huddles regarding team-based care, integrated health and other population health. • Reviewing and sharing data reports, outcomes of team services. • Assiting with coordination of care for individuals served on the team.