POSITION SUMMARY: The Business Office Manager supervises the Patient Services staff within the surgical department of the practice. This position requires a strong leader with the ability to lead, develop, and motivate staff to ensure optimal efficiency and deliver the highest quality of patient care. POSITION LOCATION: 1601 W Lincoln Rd, Kokomo, IN 46902 ESSENTIAL RESPONSIBILITIES: • Develop and guide staff to ensure consistency in performance and improve efficiencies. • Coordinate patient scheduling and monitor patient flow throughout the office, ensuring timely patient services. • Verify accuracy of data entry of patient insurance, charge entry, and payment balances on a daily and monthly basis. • Help maintain inventory of all medications and supplies to ensure office is well stocked accordingly. • Evaluate staff performance and provide additional training as necessary. • Assist staff in their essential responsibilities, as necessary. • Provide a safe, clean, organized and inviting environment for both patients and staff. • Perform other duties and assume various responsibilities as determined by the office manager and doctor(s). WHAT WE OFFER: • Annual salary: $40,000-$44,000 • 6.5 paid holidays per year + 2 floating holidays • Approximately 10 days of PTO within first year • Full slate of benefits to include health, dental, vision, and 401k • Growth and wage increase through company paid certification program EDUCATION AND/OR EXPERIENCE: • High school graduate, or equivalent • Previous experience in ophthalmology is preferred. • Previous experience with supervision is preferred. • Previous experience in medical coding/billing is preferred. COMPETENCIES: • Excellent interpersonal, written and verbal communication skills • Decisive leadership with above average judgment • Detail oriented, self-starter, with strong organizational skills • Able to effectively sustain multiple, simultaneous tasks • Ability to lead, motivate, and promote a team environment • Ability to build and maintain good rapport with the doctors, staff and patients, and handle situations with confidence, tact and resourcefulness • Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): • Physical Activity: Standing for sustained periods of time, Talking, Hearing. • Physical requirements: Light work. • The worker is required to have close visual acuity to perform each activity. PERSONAL DEVELOPMENT: • Staff members are required to meet training expectations within the initial 90-day orientation period. • Obtaining certification in ophthalmic field is encouraged. The company will provide assistance to all employees eligible for the Employee Career Development Program