WHAT YOU'LL BE DOING (and doing well!)  • Generate and process invoices for products/services provided to clients and customers. • Collaborate with various departments to ensure seamless workflow and customer service. • Ensure accurate billing information and rates are used for each transaction. • Reconcile billing records with financial systems to maintain consistency and accuracy. • Address billing-related inquiries from clients, resolving issues in a timely and professional manner. • Review client purchase orders to ensure invoicing accuracy and acceptance. • Reconcile monitoring statements with issued vendor and customer billing. • Assist in compiling data for financial reports and other administrative purposes. • Review booking documents and set up new monitoring and service agreements accurately and on time in the ERP system. • Manage incoming phone calls, directing them to the appropriate departments or individuals. • Provide courteous and helpful customer service over the phone, addressing inquiries and resolving issues promptly; take detailed messages and relay important information to the relevant team members. • Facilitate effective communication within the organization, ensuring messages are relayed accurately and promptly. • Assist with various administrative tasks such as filing, data entry, and record maintenance. • Review booking documents and set up new projects, change orders, and service agreements in the ERP system. • Process estimate changes for active projects. • Review and validate monthly charges to active projects and resolve discrepancies. • Assist with WIP analysis after each payroll cycle. • Enter time charged to jobs from weekly timesheets. • Close out projects in the ERP system upon completion. • Assist with month-end close. WHAT WE LIKE ABOUT YOU    • High school diploma or equivalent. • Familiarity with government contracts or compliance reporting with M/WBE programs is a plus. • Proven experience as a billing clerk, administrative assistant, or in a similar role. • Familiarity with billing software and financial systems is preferred. • Proficient in using office software (e.g., Microsoft Office Suite, spreadsheets, email). • Excellent verbal and written communication skills. • Strong organizational and time management abilities. • Attention to detail and high level of accuracy in work. • Ability to handle multiple tasks efficiently and meet deadlines. • Demonstrated customer service skills and professionalism. • Discretion in handling confidential information. • Familiarity with government contracts or compliance reporting with M/WBE programs is a plus. WHAT WE'RE BRINGING TO THE TABLE  • Competitive salary based on qualifications.   • Paid time off plan and holidays.   • 401(k) matching.   • Short term and long-term disability.    • Medical, dental, and vision plans with options.   • Life insurance.   • Professional career development opportunities.   • Tuition reimbursement.