About the Team: Global Supply Chain is at the heart of GSK, manufacturing and supplying reliable, high-quality medicines and vaccines to patients around the world while driving our performance as a business. This team oversees the end-to-end supply network — from product, portfolio and network strategy through to operational delivery and distribution — ensuring that we meet patient needs efficiently, safely and sustainably across all our markets. Supply Chain and Strategy within Global Supply Chain brings together planning, customer supply chain, external manufacturing, classic and established products, and other specialist teams into one connected organisation with full visibility across the supply chain. By joining this team, you’ll help build a world-class, data-driven and resilient supply chain ready for the future, combining science, technology and talent to make sure GSK’s products reach the people who need them, wherever they are. Job Purpose: The Associate Director - Tech Product Owner (GLAMS) is accountable for maximizing the value of GSK's artwork and packaging digital product portfolio from strategy through operation. The role translates business strategy, process needs and user outcomes into a clear product vision, roadmap, investment plan and prioritised backlog, while leading discovery, delivery, release, adoption and lifecycle performance. Operating within agreed strategic, financial, architectural and regulatory guardrails, the role balances business value, user experience, technical feasibility, cost, risk, compliance and operational sustainability. It guides cross-functional teams and partners, owns product decisions and trade-offs, and demonstrates measurable improvement in business performance, adoption, reliability, service effort and user experience. Key Responsibilities: · Own the product vision, strategy and outcome-based roadmap for the artwork and packaging portfolio, aligned to business priorities, enterprise technology direction and product lifecycle needs. · Partner with Business Process Owners, leaders and users to identify unmet needs, simplify processes and translate evidence into product outcomes, epics, features, user stories and clear acceptance criteria. · Own and continuously refine the product backlog, making transparent priority and release trade-offs based on value, urgency, cost, user impact, risk, compliance, capacity, technical debt and dependencies. · Lead discovery, planning and delivery with Business Analysts, Architects, Engineers, Testers and partners; clarify decisions quickly, accept completed work against agreed outcomes and maintain coherence between strategy and execution. · Use AI tooling to accelerate discovery, backlog refinement and requirement drafting, and record where AI-assisted output has been reviewed before acceptance; coach the team in responsible use, including using AI as a coach to challenge assumptions and trade-offs. · Develop product investment proposals and manage the approved budget, forecasts, supplier costs, benefits, assumptions and total cost of ownership, ensuring investment remains linked to measurable outcomes. · Define and review measures for adoption, process performance, user experience, stability, service effort, delivery flow and benefit realisation; use insights and feedback to adjust the roadmap and backlog. · Ensure solutions and changes are secure, integrated, scalable, validated, supportable and compliant with architecture, cyber security, data protection, quality, GxP, change control, records and service-readiness requirements. · Own product risks, dependencies, technical debt, obsolescence, operational continuity and service performance, documenting decisions and escalating material trade-offs through the appropriate governance forums. · Lead capability-led vendor and solution evaluations, influence supplier roadmaps and negotiate commercial decisions, and hold internal and external delivery partners accountable for product outcomes and service expectations. · Drive adoption and continuous improvement by embedding business change, training, onboarding, release communication, documentation and support-model requirements, while identifying responsible opportunities for standardisation, automation, data and AI. · Coach and develop Senior Product Owners, Product Owners and Product Analysts, providing regular feedback and development support to strengthen product judgement, ownership and delivery capabilities. Basic Requirements: Education & Professional Qualifications: · Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience. Area of Specialization · Artwork & Packaging processes, workflows and platforms · Strategic product leadership and end-to-end product leadership · Vision, roadmap, investment prioritization, and value realization · Executive stakeholder engagement, alignment, and governance · Leadership of product strategy, requirements, backlog, and delivery outcomes · Driving agile operating models, cross-functional collaboration, and organizational change · Championing user-centric innovation, adoption, and business transformation · Ownership of product performance, operational excellence, service resilience, and continuous improvement · Leadership in enterprise architecture, data strategy, integrations, security, and technology governance · Influencing and shaping standards, best practices, and product management capabilities across the organization · Deep understanding of regulated manufacturing, supply chain, quality, and laboratory domains, ensuring compliance-by-design and risk-based decision making Minimum Level of Job-Related Experience Required · Typically 7+ years of experience across product management, product ownership, digital transformation or technology delivery in regulated manufacturing, supply chain, quality, laboratory or life-sciences environments. · Experience in artwork and packaging processes, workflows and platforms. · Proven accountability for a product or capability from vision, roadmap and investment case through backlog, release, adoption, service performance and lifecycle decisions. · Hands-on experience translating complex process and user needs into outcomes, epics, features, user stories, acceptance criteria and release priorities. · Experience leading discovery and iterative delivery in agile or hybrid environments and making timely scope, priority and acceptance decisions with cross-functional teams. · Exposure to AI tooling used for discovery, refinement or drafting. · Demonstrated ability to prioritise using business value, user impact, cost, urgency, risk, compliance, operational continuity, capacity and technical dependencies. · Experience defining product metrics and using adoption, process, user, service, reliability and delivery data to improve performance and evidence benefit realisation. · Experience developing business cases, managing budgets and forecasts, assessing total cost of ownership and supporting funding and commercial decisions. · Strong understanding of architecture, integration, cyber security, data protection, GxP validation, quality, change control, service readiness and operational resilience. · Experience evaluating solutions, managing strategic suppliers and system integrators, and holding partners accountable for delivery, service and lifecycle outcomes. · Evidence of influencing senior stakeholders, resolving competing priorities and leading global teams through product, process and organisational change. · Required to make informed product decisions that impact business processes, user experience, and operational performance. This level of experience ensures the Associate Director - Tech Product Owner (GLAMS) can prioritise effectively, guide analysts and delivery teams, and drive compliant, value-centred improvements throughout the Product lifecycle. Preferred: · Industry certifications highly desirable (e.g., Agile Methodologies, CPM, Product Ownership, Product Management, ITIL). #AGTech #GSK-LI Skills CI/CD, Cloud Engineering, Controllo versione, Data Engineering, Gestione del database, Gestione della configurazione, Integrazione dei dati, Integrazione di applicazioni, Internet of Things (IoT), Progettazione di API RESTful, Progettazione di sistemi di sicurezza, Sicurezza Application Programming Interface (API), Software Development Life Cycle (SDLC), Sviluppo front-end, Sviluppo mobile, Sviluppo Web Perché GSK? Unire scienza, tecnologia e talento per essere un passo avanti rispetto alle malattie, insieme. GSK è una azienda biofarmaceutica globale con l'obiettivo di unire scienza, tecnologia e talento per essere un passo avanti rispetto alle malattie, insieme. Contiamo di poter incidere positivamente sulla salute di 2,5 miliardi di persone entro la fine del decennio, come un'azienda di successo e in crescita dove le persone possono prosperare. Affrontiamo le malattie prevenendole e trattandole, portando innovazione attraverso farmaci specialistici e vaccini. Ci concentriamo su quattro aree terapeutiche: respiratorio, immunologia e infiammazione; oncologia; HIV; e malattie infettive – per generare un impatto sulla salute su larga scala. Persone e pazienti in tutto il mondo contano sui farmaci e vaccini che produciamo, per questo ci impegniamo a creare un ambiente in cui il nostro personale possa realizzarsi e concentrarsi su ciò che conta di più. La nostra cultura è fatta da ambizione per i pazienti, responsabilità per l'impatto generato e impegno a fare la cosa giusta e rappresenta la base per costruire risultati a beneficio di pazienti, azionisti e delle nostre persone. Inclusione in GSK: Come datore di lavoro impegnato nell'Inclusione, ti invitiamo a contattarci se hai bisogno di richiedere specifici accorgimenti al nostro processo di reclutamento o altro tipo di assistenza per candidarti a un lavoro presso GSK Contatta il nostro team di reclutamento all'indirizzo [email protected] per discutere delle tue esigenze. Avviso importante per le aziende/agenzie che forniscono servizi di ricerca e selezione GSK non accetta segnalazioni da aziende/agenzie di ricerca e selezione in merito alle posizioni vacanti pubblicate su questo sito. 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