Senior Product Owner ePI
GSK · gsk.com
BengaluruSenior
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The job in short
Product owner for electronic product information platform, backlog and delivery.
ProcurementComplianceLegal
Details
- Found
- 5 d ago · posted 2026-11-02
- Location
- Bengaluru
Full description
About the Team:
Global Supply Chain is at the heart of GSK, manufacturing and supplying reliable, high-quality medicines and vaccines to patients around the world while driving our performance as a business. This team oversees the end-to-end supply network — from product, portfolio and network strategy through to operational delivery and distribution — ensuring that we meet patient needs efficiently, safely and sustainably across all our markets.
Supply Chain and Strategy within Global Supply Chain brings together planning, customer supply chain, external manufacturing, classic and established products, and other specialist teams into one connected organisation with full visibility across the supply chain. By joining this team, you’ll help build a world-class, data-driven and resilient supply chain ready for the future, combining science, technology and talent to make sure GSK’s products reach the people who need them, wherever they are.
Job Purpose:
· The Senior Product Owner (ePI) is responsible for maximising the value of Electronic Product Information by translating regulatory and operational business needs into a prioritised backlog and leading delivery across a complex product ecosystem. The role ensures that regulatory- and process-driven changes are delivered within applicable GxP, compliance, data-use and data-access requirements and within strategic and financial guardrails agreed with the Product Manager in line with Tech leadership direction. Working closely with business stakeholders and external partners, the Product Owner defines outcomes and ensures delivered functionality is usable, secure, compliant, supportable and aligned to product strategy.
· The Senior Product Owner (ePI) guides Product Analysts and works with Engineers, Architects, Testers, Service teams and external partners to ensure requirements are clear, value-driven and data-informed. The job holder makes day-to-day backlog and acceptance decisions, oversees iterative delivery and uses product performance information to improve adoption, stability, user experience and operational readiness.
· The role is accountable for maintaining clarity of scope and decision making throughout discovery, refinement, design, testing, release and operation. Strategic investment, major architecture and cross-product trade-offs that exceed delegated authority are escalated to the Product Manager, who coordinates further escalation to the Product Domain Lead or Tech leadership team in line with agreed decision rights.
Key Responsibilities:
· Partner with business stakeholders to understand functional needs, refine requirements and define product outcomes and maintain alignment throughout delivery.
· Lead end-to-end product delivery across the complex ePI ecosystem, guiding Product Analysts and coordinating Engineers, Architects, Testers, enterprise platform teams and external partners to ensure solutions are fit for purpose, secure, compliant, supportable and aligned to applicable standards.
· Ensure ePI product changes, including regulatory-driven changes, comply with applicable GxP, security, data-use, data-access, privacy, quality, validation, change and regulatory controls, obtaining specialist approvals where required.
· Own and manage the product backlog, ensuring epics, features and user stories are well defined and supported by relevant data on value, users, cost, risk, dependencies and process impact.
· Use AI tools to draft requirements, user stories, acceptance criteria and summaries of stakeholder input, and have the output reviewed before it enters the backlog.
· Make backlog prioritisation decisions based on value, cost, risk, business continuity and resource capacity, escalating strategic trade-offs in line with the agreed RACI.
· Lead refinement, demonstrations, acceptance and release decisions and maintain clear traceability from business outcome through requirement, test and delivered change.
· Drive operational readiness using a structured checklist covering support model, training, continuity, configuration, runbooks, release notes, validation evidence and user onboarding.
· Define and maintain the product performance dashboard, tracking adoption, process outcomes, cycle time, stability, defects, user experience and support effort.
· Support Architects in assessing design options and manage cross-product dependencies, interface impacts and release sequencing.
· Build working knowledge of the ePI platforms and, with guidance, identify straightforward improvement opportunities, such as regulatory-change automation, and flag them to the Product Manager for assessment.
· Act as an escalation point for the product team and business users on functional product issues and guide resolution within agreed guardrails.
· Coordinate supplier delivery and hold external partners accountable for quality, documentation, knowledge transfer and product outcomes.
· Promote agile, iterative, value-driven and data-led delivery and use feedback and performance insights to continuously improve the product.
Basic Requirements:
Education & Professional Qualifications:
Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, Business, Life Sciences or a related discipline, or equivalent relevant experience.
Area of Specialisation
· Product ownership and product lifecycle management
· Requirements, backlog and acceptance management
· Agile and iterative delivery
· User-centred design and adoption
· Product performance, operational readiness and continuous improvement
· Enterprise technology, data, integration, security and service principles
· Understanding of regulated manufacturing, supply chain, quality or laboratory environments
· The role requires sufficient technical, analytical and business understanding to translate operational needs into controlled product changes. The education or equivalent experience enables the job holder to evaluate value, feasibility, process impact, data, risk, security, compliance and support implications and to communicate clearly with business and technology specialists.
Job-Related Experience:
· Minimum Level of Job-Related Experience Required
· Typically 5+ years of experience in product ownership, business analysis, digital solutions, technology delivery or process-led technology roles.
· Proven experience defining and prioritising epics, features, user stories and acceptance criteria and managing a product backlog.
· Exposure to AI tooling used for discovery, refinement or drafting, with human review of outputs before they enter the backlog.
· Experience managing digital products within a complex ecosystem of business functions, regulatory stakeholders, enterprise platforms and external partners, ideally involving Electronic Product Information or comparable regulatory-driven solutions.
· Experience working directly with business stakeholders to translate needs into feasible, value-led technology changes.
· Demonstrated ability to prioritise based on value, process impact, risk, cost, capacity and technology dependencies.
· Experience guiding Product Analysts, Engineers, Architects and Testers through refinement, design, testing, release and adoption.
· Experience applying GxP, security, data protection, data-use and data-access restrictions, quality, validation, change and service-readiness controls in a regulated environment.
· Experience defining product performance measures and using user, process, stability and service insights to improve outcomes.
· Experience working in agile or iterative delivery environments and coordinating suppliers or external delivery partners.
Preferred:
· Product ownership, agile delivery, business analysis, change, process improvement or service management certifications are desirable.
#AGTech
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Skills
Acume Finanziario, Comunicazioni agli azionisti, Gestione dei rischi di non conformità, Gestione del Cambiamento, Gestione delle performance del portafoglio, Governance di gestione dei progetti, Prioritizzazione del portfolio, Problem solving, Rapporti esecutivi
Perché GSK?
Unire scienza, tecnologia e talento per essere un passo avanti rispetto alle malattie, insieme.
GSK è una azienda biofarmaceutica globale con l'obiettivo di unire scienza, tecnologia e talento per essere un passo avanti rispetto alle malattie, insieme. Contiamo di poter incidere positivamente sulla salute di 2,5 miliardi di persone entro la fine del decennio, come un'azienda di successo e in crescita dove le persone possono prosperare. Affrontiamo le malattie prevenendole e trattandole, portando innovazione attraverso farmaci specialistici e vaccini. Ci concentriamo su quattro aree terapeutiche: respiratorio, immunologia e infiammazione; oncologia; HIV; e malattie infettive – per generare un impatto sulla salute su larga scala.
Persone e pazienti in tutto il mondo contano sui farmaci e vaccini che produciamo, per questo ci impegniamo a creare un ambiente in cui il nostro personale possa realizzarsi e concentrarsi su ciò che conta di più. La nostra cultura è fatta da ambizione per i pazienti, responsabilità per l'impatto generato e impegno a fare la cosa giusta e rappresenta la base per costruire risultati a beneficio di pazienti, azionisti e delle nostre persone.
Inclusione in GSK:
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