At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Job Description GCC Transition Manager Location :- Bangalore Experience :- 12+ years Your Role Lead end-to-end transition and service takeover programs involving people, processes, applications, infrastructure, and operational responsibilities from client/incumbent vendors to delivery teams. Ensure seamless knowledge transfer, operational readiness, and service continuity. Key Responsibilities • Define transition strategy, roadmap, governance model, and transition plans. • Manage transition scope, milestones, risks, dependencies, deliverables, and acceptance criteria. • Lead transition kick-off workshops and stakeholder governance meetings. • Drive Knowledge Transfer (KT), shadowing, reverse-shadowing, and readiness assessments. • Ensure creation and validation of SOPs, runbooks, support manuals, and operational documentation. • Coordinate with client teams, incumbent vendors, SMEs, HR, security, infrastructure, and delivery teams. • Monitor service readiness, operational maturity, and transition success metrics. • Manage risks, escalations, and ensure smooth handover into steady-state operations. • Provide executive status reporting and stakeholder communication. Your Profile • 12-18 years of experience in Transition Management, Program Management, Service Delivery, or GCC setup initiatives. • Strong experience in large-scale transition and transformation programs. • Expertise in Knowledge Transfer, Service Transition, Governance, Risk Management, and Operational Readiness. • Experience working in multi-vendor and global delivery environments. • Strong stakeholder management, communication, and leadership skills. • Good understanding of ITIL, Managed Services, and Service Management frameworks. Good to Have • GCC setup and captive center transition experience. • PMP, PRINCE2, ITIL, or SAFe certifications. • Experience in cloud transformation and infrastructure transitions. • Exposure to organizational change management and people transitions. About Us At Capgemini Engineering, we bring together a global team of experts to help organizations transform and scale through technology, innovation, and operational excellence. Join us to drive complex transition programs and build next-generation global delivery organizations. At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.