The Senior Technical Business Analyst serves as the liaison between the development team and business stakeholders, eliciting user requirements and crafting functional specifications for digital solutions. The role collaborates closely with analysts, developers, and designers to align system functionality with business goals and compliance standards. Key Responsibilities: • Gather and document business and technical requirements in an Agile environment, translating them into clear, well-defined user stories • Write detailed API requirements, including request/response structures, data mappings, error handling, and integration workflows for Java/Spring Boot services • Define front-end requirements for React-based web applications, collaborating with the design team to align on user experience • Create flow diagrams, sequence diagrams, and technical documentation for authentication and identity management flows • Work with tech leads and architects to break down complex technical requirements into actionable stories and validate solution designs • Partner with the value stream owner and product stakeholders to ensure requirements align with business objectives • Analyze existing systems and processes to identify improvement opportunities • Conduct impact analysis and assist with troubleshooting during implementation and production support • Mentor junior and mid-level analysts and provide technical guidance Qualifications: • 5+ years of experience as a Business Systems Analyst or in a similar role within software development • Strong experience gathering, documenting, and managing business and system requirements • Experience working with RESTful APIs, including integration patterns, API documentation, and tools such as Postman • Proven ability to write user stories for web-based applications covering both front-end UI and back-end API layers • Familiarity with Jira, Confluence, and Figma in an Agile development environment • Strong analytical and problem-solving skills, with the ability to develop practical solutions to complex business and technical problems • Strong understanding of complex, multi-platform application architectures and system integrations • Excellent communication skills, with the ability to bridge business stakeholders and technical teams and communicate technical concepts clearly to different audiences • Strong documentation skills, including requirements, workflows, specifications, and technical documentation • Ability to manage competing priorities, timelines, and deliverables while adapting to evolving project requirements Preferred Skills: • Experience with authentication, identity management, or security-related systems, including SSO, OAuth, and MFA • Background in financial services, particularly defined contribution or retail investment platforms • SQL proficiency for data analysis and requirements validation • Understanding of web accessibility standards, including ADA/WCAG • Experience writing detailed acceptance criteria or BDD-style specifications • Prior experience as a QA engineer, developer, or in another hands-on Agile delivery role • Production support or troubleshooting experience