Customer Success Manager
Storm2 · storm2.com
New YorkLead / Manager3–8 yrs
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The job in short
Customer success management.
Accounting
Details
- Found
- 6 d ago · posted 2026-10-21
- Location
- New York
- Pay (as listed)
- $140,000–$170,000 a year
Full description
Customer Success Manager
Location: Onsite 4 days per week.
Compensation: $140K-$170K base + variable compensation (TBD).
Reporting To: VP of Customer Success.
Team: Current CS team consists of 4 employees based in Tel Aviv; building out the US team.
Ideal Background:
• 3-8 years of experience.
• Customer Success, Professional Services, Implementation, or Post-Sales experience.
• Big 4 background is highly attractive.
• CFO/accounting background also considered.
• Looking for candidates who want to move from services into technology.
Responsibilities:
• Own customer relationships post-sale.
• Support implementation and onboarding.
• Partner closely with Sales, Product, and Customer Success teams.
• Participate in pre-sales and sales cycles when needed.
• Serve as a highly consultative, hands-on customer partner.
Profile:
• Startup-minded and willing to wear multiple hats.
• Comfortable in a high-touch customer environment.
• Strong cross-functional collaborator.
• Relationship-focused rather than quota-driven.
Hiring Process:
• Managed directly by the VP of Customer Success.
Key Traits:
• Hungry and ambitious.
• Startup mentality.
• High ownership and accountability.
• Looking for a long-term opportunity in a fast-growing company.
Customer Success jobs in New York, New York · Customer Success jobs in the United States · All Storm2 jobs · Senior Customer Success jobs in New York, New York · Senior Customer Success jobs in the United States · Senior and manager-level jobs in New York, New York · Senior roles at Storm2