Job Description: Residential Sales Representatives are the primary sales force for our Pretreat & Builder residential recurring services. In addition, they will support the Commercial Services leads within the territory given. Job Duties and Responsibilities · Prospects, qualifies, and generates sales within the company’s established service area. · Visit homes pretreated by AXC to offer additional services and warranty extensions including pest and termite services. · Follow up on prospects to complete signed agreements. · Calls prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline. · Respond daily to phone and email requests from new potential customers and current existing customers. · Respond promptly to customer needs. Solicit customer feedback to improve service. Respond to requests for service and assistance. · Complete sales quotas on recurring services and one-time jobs. · Properly utilize our lead management system (PestPac). · Update our CRM (currently PestPac) with the customer and service information. · Complete follow-up calls and record the activity in the lead management system. · Identifies revenue opportunities within customers' communities through communications, programs, and other activities as needed. · Provide excellent level of customer service to new and current customers. · Communicate with customers, call center staff, company supervisors, and technicians to service the client effectively. · Support the Marketing Department during special events. · Perform Ride-Alongs as needed with service technicians. · Contribute to building a positive team environment with strong morale among team members · Other duties as assigned. Qualifications · High School Diploma or equivalent, bachelor’s degree in business preferred but not required. · 1 year of sales or sales support role. · Experience with direct consumer sales, phone sales, and pest management preferred. · Experience maintaining information in a CRM is required; PestPac experience preferred · Previous experience working in a database and Windows-based computer environment. · Speaks clearly on the phone and writes routine reports and correspondence. · Creative problem solver. · Ability to learn and retain a high level of pest control industry knowledge through online, field, and classroom training. · Minimal travel required. Regional travel 1-2 times. · Must be able to work extended hours if necessary to complete all daily tasks and sales goals, including weekends. Anticimex Carolinas is an equal opportunity employer.