(* denotes an “essential function”) ■ *Utilize appropriate logs and/or tracking software for all presentation work ■ *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle ■ *Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed ■ *Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction ■ *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions ■ *Communicate with team members, lead, supervisor or client on job or deadline concerns ■ *Meet contracted deadlines for service delivery to our clients ■ *Troubleshoot basic software or hardware problems ■ Help to foster a proactive environment of continuous service enhancement and relationship building with the client ■ Perform Quality Assurance on own work and/or work of others, as requested ■ Adhere to Williams Lea Tag policies, in addition to client policies Use equipment and supplies in a cost efficient manner Job qualifications • High school diploma or equivalent • Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment • Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills • Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples) • Strong attention to detail; able to work on multiple projects simultaneously • Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests • Must have good organizational skills • Must be able to meet deadlines and complete all projects in a timely manner • Ability to handle sensitive and/or confidential documents and information • Able to exercise good judgment to make decisions that conform to business needs and policy • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level • Ability to maintain professional composure when working with immediate deadlines • Ability to work both independently and collaboratively as part of a team • Ability to work in a fast paced environment • Ability to communicate professionally both verbally and in writing • Must be self-motivated with a positive attitude • Proven customer service skills are required in order to create, maintain and enhance customer relationships $18/hour