• Conduct business analysis, stakeholder engagement, and user-centered design activities limited to the application portfolio and approved integrations. • Design and implement system, application, and database architecture consistent with enterprise standards. • Develop and maintain web applications, RESTful APIs, and automation necessary to support functionality, using Visual Studio, MVC, C#, SQL server Data Tools, Python, Web API, Bootstrap, Angular Js, Ajax, JavaScript, CSS, JQuery, and JSON. • Produce test plans and test artifacts and support automated testing as defined within scope. • Use Scrum/Agile methodology to develop dynamic web and database applications using, but not limited to ".NET", with various SQL or NoSQL databases on premise and/or cloud. • Deliver user documentation, administrator guides, training materials, and perform knowledge transfer activities as required by deliverables. • Support accessibility (Section 508), privacy, and security requirements throughout the SDLC and provide artifacts required for ATO packages when applicable. • Provide steady-state production support during business hours, including incident triage, resolution, and problem management. • Monitor system health and performance and support agreed Service Level Agreements (SLAs). • Manage configuration, release, and change control processes using Government- approved DevOps tools. • Maintain data repositories, backups, and recovery procedures. • Support integration with enterprise data feeds (e.g., nVision, NBS, ServiceNow) as currently implemented or as authorized. • Provide application support and status reporting as required. • Communicate regularly with Contracting Officer (CO), Contracting Officer Representative (COR) and key stakeholders on the progress including early and candid notification on risks and issues. • Support modernization initiatives incrementally and subject to Government prioritization, funding availability, and authorization. • Plan and execute consolidation of IC-specific instances into a single enterprise platform when directed by the Government. • Support cloud adoption planning and migration activities as approved, including security and cost considerations. • Implement automation, CI/CD pipelines, and architectural improvements as scoped and approved. • Evaluate emerging technologies and provide recommendations. Any AI-enabled functionality shall comply with Federal AI governance requirements and shall not be implemented without written Government approval. • Understand user’s preference and shipping history, offer personalized product recommendations to enhance user engagement and satisfaction. • Improve customer experience as it relates to service requests and document management. Streamline the process by allowing minimal clicks and order tracking updates. • Improve communication, efficiency, consistency, accuracy, timeliness, integrity, quality, and access to managed information across the enterprise. Monitor and update security protocols to prevent data breach. • Develop EPLC (Enterprise Performance Life Cycle) based systems using Agile methodology, maintain systems with regular updates, provide both applications and end- user support, and improve the agility of software development and delivery. • Increase compliance with Federal and Department Green IT goals and initiatives. Highlight eco-friendly green products to reduce environmental impact. • Maintain applications high availability of 99.9% during the normal business hours.