Concord Hospitality is seeking a dependable and service-oriented Front Desk Agent to provide excellent guest service. You’ll handle front desk operations, monitor hotel activity, and ensure smooth business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach. Key Responsibilities • Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels. Maintain a clean and organized laundry area. • Process credit card transactions. • Handle phone system, reservations, and guest inquiries. • Perform check-in and check-out procedures. • Verify, balance, and review hotel room availability and transactions. • Prepare folios for departing guests. • Maintain lobby appearance and assist with breakfast if needed. • Monitor hotel safety and emergency procedures during the night shift. Qualifications • Previous hotel front desk or hospitality experience preferred. • Strong attention to detail and organizational skills. • Dependable, responsible, and able to work independently. • Professional and customer-service oriented. Benefits (Full-Time Associates Only) • Competitive wages • Medical, dental, and vision plans • Life insurance and short/long-term disability options • 401(k) program with company match • Tuition assistance • Discounted room rates at Concord-managed hotels • Training, development, and career advancement opportunities Why Concord? Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow. We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.” We are Concord! Pay Range: ______