Executive Director Lead a Community. Change Lives. Build a Legacy. Agemark Senior Living is looking for a dynamic, hands-on Executive Director to lead the day-to-day operations of The Kensington in Fort Madison, IA. This is a role for a servant leader who thrives on building strong teams, creating exceptional resident experiences, and running a financially healthy, well-managed community — all while upholding the highest standards of care, compliance, and culture. What You'll Do Lead Our People • Lead by example on company values, priorities, and objectives, and walk the community daily to stay connected to every department. • Hire, train, and supervise a successful team, and mentor department heads so they can effectively lead their own. • Drive staff growth through coaching, development plans, recognition, and effective communication. • Run daily stand-ups, weekly leadership meetings, and monthly staff and safety meetings. • Address performance issues and grievances fairly, and foster a safe, positive work environment for all associates. Champion Our Residents • Partner with families, service providers, and staff to deliver personalized, consistent, and excellent care. • Help residents live with safety, dignity, and independence through strong emergency protocols and support systems. • Work alongside the Director of Nursing to guide families through care planning, problem resolution, and major decisions. • Measure satisfaction through surveys and regular one-on-ones, and champion Agemark's Life Enrichment programming — including joining at least one resident outing each month. Drive Occupancy & Growth • Own occupancy goals of 95%+ and lead sales, marketing, and community outreach efforts. • Partner closely with the Sales Director and Family Service Coordinator to hit monthly sales targets and keep momentum going. Manage the Business • Build and operate within the annual community budget. • Oversee billing, collections, vendor bids, and expense management. • Manage staffing and scheduling to control labor costs and overtime. • Set and track quarterly and annual goals, and keep pushing for continuous improvement. What You Bring • A degree in healthcare, business, nursing, geriatrics, or a related field preferred. • Prior experience in senior housing, healthcare, or a related industry required. • At least 2 years of experience managing both staff and a budget. • A proven track record of integrity, sound judgment, and dependable follow-through. • Excellent verbal and written communication, with strong problem-solving instincts. • Comfort with technology, including social media and day-to-day computer use. • Sharp attention to detail and unwavering discretion with confidential information. • The flexibility to work evenings, weekends, or holidays as the community needs. • A natural ability to build relationships — with your team, residents, families, and the broader community network. What We Offer • The chance to lead a mission-driven community where your work directly improves residents' lives every day. • A true leadership role with ownership over people, operations, and financial performance. • A collaborative culture backed by regional support, established systems, and Agemark's Life Enrichment programs. • Room to grow: set your own goals, drive innovation, and be recognized for results. • Competitive compensation and benefits (details shared during the interview process). Ready to lead with us? Apply today and bring your leadership to a community that values care, integrity, and excellence. Agemark is an Equal Opportunity Employer (EOE). IND4