Description Oakland, CA | Audi | Luxury European | Variable ops | Desk manager | Sales management experience required | Luxury brand experience preferred | East Bay | Bay Area | Veterans encouraged to apply | $72,000 - $150,000+/yr IS THIS YOU? • You're a proven sales manager or desk manager with 2+ years of experience -- you desk deals accurately and develop consultants through coaching • You're ready to lead the floor at an East Bay Audi store where buyers are informed and expect a polished, pressure-free experience WHO WE ARE Audi Oakland is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40+ dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Oakland or Anchorage, the standard is the same. Do right by people, every time. WHAT YOU'LL DO • Lead the sales floor daily -- desk deals, manage consultant performance, and hold the guest experience standard from first contact through delivery • Coach and develop the sales consultant team through regular one-on-ones, CRM reviews, and clear performance expectations • Structure deals with accuracy and integrity, presenting options that serve the guest while protecting store gross • Track and hold the team accountable to key metrics -- closing ratio, units, gross per vehicle, lead response time, and CRM compliance • Partner with finance on clean deal handoffs and a smooth purchase process • Manage floor coverage, scheduling, and staffing • Recruit, interview, and onboard sales consultants with the General Manager • Handle guest escalations with composure and a solution-first approach WHAT WE'RE LOOKING FOR • 2+ years of Sales Manager or desk manager experience at a franchised dealership -- required • Audi, Volkswagen, or luxury brand sales management experience a meaningful advantage • Confident at the desk -- you structure deals quickly and accurately without losing the guest relationship • Coaching-first leadership -- you develop your consultants rather than managing around them • Strong CRM discipline -- you hold the team to consistent follow-up and model it yourself • DMS experience preferred -- CDK, Reynolds & Reynolds, DealerSocket, Tekion, or equivalent • Valid driver's license with a clean driving record WHAT WE OFFER • OTE of $72,000 - $150,000+/yr • Medical, dental, and vision insurance • Life insurance and supplemental coverage options • Paid time off and paid holidays • Career path -- strong Sales Managers at Swickard grow into GSM and General Manager roles across a 40+ rooftop organization • Employee vehicle purchase and service discounts WHY AUDI OAKLAND • The East Bay's buyers are diverse, tech-literate, and well-researched -- a sales manager who runs a transparent, polished floor earns their trust and their referrals • Audi's performance lineup and growing electric models give a sales manager real product depth to coach around • A sales manager who builds a disciplined, hospitality-first floor here builds repeat business that carries month to month • Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry • Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- are the operating standard for the sales floor If you're a proven sales manager ready to lead a hospitality-first Audi floor in the East Bay -- apply