Summary This position is in the DC Superior Court's Court Reporting Division, which is responsible for processing customers' transcript requests and preparing verbatim written transcripts of court proceedings. The Court Reporter Supervisor is responsible for the development, evaluation, research and accomplishment of special projects and for the overall effective accomplishment of the mission assigned to the branch and the Court Reporting Division. Duties Brief Duties of the Position: Provides overall leadership and management responsibilities for the effective accomplishment of the mission and operational objective assigned to the Branch and the Court Reporting Division. Directs, coordinates, and evaluates the delivery of court reporting services to ensure accurate, timely, professional and responsive services in support of judicial operations of the Court. Interprets policies and procedures and resolves questions and operational issues affecting the performance of the assigned responsibilities. Exercises management authority in the utilization, development, evaluation, recognition, motivation and retention of staff. Provides direct supervision and management oversight of staff and approximately 25 Official Court Reporters. Directs, coordinates, and evaluates the work to ensure compliance with Court policies, procedures and professional standards, and applicable requirements. Provides management oversight and recommendations concerning personnel actions. Participates in the recruitment and selection activities and recommends appointments, promotions, transfers, recognition for monetary awards and other personnel actions and provides input as it relates to employee retention and workforce needs. Responsible for administering a comprehensive orientation program for new Official Court Reporters. Establishes and maintains effective working relationships with judges, court managers, employees, attorneys and litigants and members of the public. Provides training and technical guidance to judges who are new to real-time court reporting technology which includes instructions on the use and functionality of real-time reporting tools and available display features. Provides individualized assistance, responds to questions, and promotes effective use of real-time services during court proceedings. Manages the availability and readiness of court reporting equipment and other resources that are required to support the operational needs of the courts. Qualifications Required Education and Experience: A high school diploma or GED plus seven (7) years of court reporting experience in a court reporting environment; court setting, freelance setting or quasi-judicial organization that is commensurate with the size and complexity of the Court Reporting Division at the DC Courts and a minimum of two (2) years as a supervisor. Preferred Education and Experience: Bachelor's degree and graduation from a National Court Reports Association (NCRA) accredited court reporting program, plus five (5) years of court reporting experience in a court reporting environment; court setting, freelance setting or quasi-judicial organization that is commensurate with the size and complexity of the Court Reporting Division at the DC Courts and a minimum of two (2) years as a supervisor. Must be familiar with Microsoft Word, Oracle and Windows based operating systems. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. Education You must upload a copy of your college transcript or degree for consideration. The transcript must show the name of the college or university, your name, degree conferred date, a list of courses with credit hours, major(s), and grade-point average or class ranking. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at the time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/