When you work at The Avalon of Lewis Center, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! The Avalon of Lewis Center is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Hours needed are 4p-9p weekdays and 8a-2p or 2p-9p weekends- must be flexible and available to work weekends! Benefits are available and vary by employment status. Some benefits offered are: • Eligible for health benefits on the first of the month following 30 days of continuous employment! • Vision & Dental insurance • Life insurance • Retirement plan/ 401K • Tuition reimbursement • PTO/ sick time off • Holiday pay • Free meal for staff • Employee Recognition Program Here are a few of the daily responsibilities of a Concierge: • Provide ongoing telephone coverage. • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating. • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery • Prepare maintenance work orders as requested by residents and staff • Assist the Business Office Manager with projects/assignments. Here are a few of the qualifications we need you to have: • High school diploma or general education degree (GED) required • Familiarity with Microsoft Office Suite products • Must demonstrate excellent telephone communication skills ***Join us for open interviews every Wednesday 10a-12p and every Saturday and Sunday 10a-12p!!*** Pay starts at $16 depending on experience We're actively seeking candidates who not only resonate with our hospitality promises but also embody them in every interaction: • We greet you warmly, by name and with a smile. • We treat everyone with courteous respect. • We anticipate your needs and act accordingly. • We listen and respond enthusiastically in a timely manner. • We hold ourselves and one another accountable. • We make you feel important. • We embrace and value our differences. • We ask, “Is there anything else I can do for you?” • We maintain high levels of professionalism, both in conduct and appearance, at all times. • We pay attention to details. If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer & Drug-free Workplace #nonclinical