Patient Care Coordinator – Hearing Care Clinic Full-Time | Monday–Friday | No Nights | Most Weekends Off We are opening a new Beltone hearing care clinic in Madison and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice. Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — and we’re excited to bring that award-winning culture to Madison. This role is the heartbeat of our clinic. You’ll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience. If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit. What You’ll Do • Greet patients and create a warm, professional experience • Schedule hearing evaluations, fittings, and follow-ups • Answer phones and convert inquiries into booked appointments • Confirm appointments and reduce no-shows • Handle patient intake paperwork and basic administrative tasks • Support providers with patient flow and coordination • Make follow-up calls to undecided or inactive patients • Help grow referrals and community awareness You won’t be selling hearing aids — but your work directly supports clinic success. Compensation & Benefits • Competitive hourly pay based on experience • Group health insurance • 401(k) • Monday–Friday schedule (8–5) • Most weekends and holidays off • Paid training • Supportive team environment • Opportunity to grow with a new clinic What We’re Looking For • Customer service or healthcare front-office experience preferred • Excellent communication and phone skills • Organized, dependable, and detail-oriented • Comfortable working with older adults • Professional, positive attitude • Coachable and team-oriented • High School Diploma or GED required • Must be 21 years of age or older Why Join Us? At Beltone, we help people reconnect with life through better hearing. You’ll be part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up. If you enjoy helping others, staying busy, and being part of something growing — we’d love to meet you.