BRIEF DESCRIPTION: Under the general supervision of the Director of Nursing, the MA provides skilled clinical support to assist Providers, Advanced Practice Nurses, and licensed registered nursing staff in the care and treatment of patients. Treats patients professionally and with dignity. ESSENTIAL DUTIES AND RESPONSIBILITIES: Clinical • Obtain patient history interviews • Take and record vital signs • Assist with medical examinations/surgical procedures • Maintain inventory • Collect and prepare laboratory specimens • Notify patients of laboratory results • Schedule patient appointments • Translate during medical interviews with non-English-speaking patients Advanced Clinical duties Educate patients about procedures. If there is competency verification, the Medical Assistant can do the following activities: • Perform visual acuities/ visual field screening and hand-held optoacoustic emission testing. • Remove sutures and staples • Perform CLIA waived on-site testing • Hemoglobin • Urinalysis • Glucose testing • Strep A Rapid Test • Urine HCG • Hemoglobin A1C • Perform venipuncture • Administer immunizations • Perform spirometry • Prepare/administer oral/intramuscular/intradermal/subcutaneous medications as directed • Perform ECGs Administrative (as needed) • Assist Patient Service Representatives with front desk responsibilities • Assist with answering telephone and scheduling appointments • Assist the medication technician with processing authorized prescriptions Other • Meets PCH health and immunization requirements or has an approved medical or religious exemption. • Adhere to OSHA guidelines for a safe work environment • Follows all rules required to comply with confidentiality and HIPAA policies. • Complies with applicable laws and regulations and the corporate compliance program • Performs other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities. EDUCATION & EXPERIENCE • High School Diploma or GED. • Certificate of completion of a Medical Assistant Training program. • Prior experience as a Medical Assistant preferred. • Non-profit experience preferred • Experience in a hospital or community health center preferred • CPR certified LANGUAGE SKILLS Bilingual (English/Spanish) fluency required. DEMONSTRATED COMPETENCIES: • Ability to communicate medical procedures and terminology to and with patients & medical professionals. • Ability to multi-task. • Phlebotomy skills • Must be proficient with Microsoft Office (Word, Excel, Outlook) and be proficient with e-mail and internet communications. • Electronic Health Record Experience – ECW preferred. EQUIPMENT USED: Blood pressure machine, sphygmomanometer, computers, digital phones, scanners, fax and copy machines, tablets, digital projection devices, media presentation and recording technology. SCHEDULE: To support expanded hours of operation for the Health Center, daily clinic hours begin at 8 AM and close at 8:30 pm Monday-Thursday. The clinic closes at 5 pm on Friday and 1 pm on Saturday. Staff are required to provide coverage on at least one (1) evening each week and participate in a Saturday rotation. PAY & BENEFIT INFORMATION $19.00 – $23.00 per hour* * Wage is based on one’s experience and clinical skill competencies as compared with our position requirements and other similar employees within the organization. Staff are eligible for increases in compensation as clinical competency tiers are achieved. Medical, dental, vision, short/long term disability, life, accident, critical illness, hospital indemnity, FSA, Employee Assistance Program, 401(k) retirement plan, paid time off for vacation, sick, personal time, holidays, & wellness day. Professional development membership to Relias Essential Learning.