Enthuse customers and provide best experience through best in class hardware, software and technical support services - Minimum of 2–3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects - Experience troubleshooting hardware, software, and networking issues - Strong customer service and client-facing communication skills - Willingness to commute long distances between customer sites - Valid driver’s license - Availability to support rotational schedules or on-call coverage when required - Experience supporting HP servers or enterprise infrastructure preferred - This role is an Hourly Non- Exempt position with a targeted hourly range of $21 -$24 USD based on experience and skillsets. Key Responsibilities: - Provide technical support for PCs, printers, servers, and data center equipment - Communicate professionally with clients and ensure satisfaction - Install, upgrade, and repair IT hardware and infrastructure - Collaborate with dispatch, engineers, and project teams - Troubleshoot hardware, software, and network issues - Support HP servers and enterprise environments - Track inventory and provide service updates