We are seeking a dynamic and results driven Customer Service Representative to join our Customer Service Team. Receives order for products by telephone, fax or mail. Enters orders and distributes to all relevant department. Checks pricing to ensure correct information is being given to the customer. Coordinates with production product availability, color match, and estimated delivery date. Forwards customer acknowledgement by fax, or email. Follows up on orders, ensuring manufacture and shipment are completed on time. Communicates with customers regarding any deviations from original orders. Communicates with management on any problems or deviations requiring assistance and ensures invoice data is correct by checking pricing, quantities shipped, etc. Distributes appropriate documentation to accounting and retains customer files and price book. Performs other duties as required.