Role Summary • Business Mix of Commercial and Consumer Lines • GPW/Non Motor GPW growth • Maintaining Hygiene – Cheque Bounce & Receivables • Retention • Recruitment • Activation • Manage the daily activity of producers to ensure strong pipeline. • Coach & guide agents to cross sell and grow their business • Make individual agents grow Year On Year • Ensuring IRDA compliance regarding licensing & commission payments to agents • Responsible for ensuring quality of applications • Support/guide the producer in all activities related policy services • To recruit and appoint agents for Gen Ins business • Train agents on products, process and USP’s of Co. Key Accountabilities/ Responsibilities To achieve the overall budget assigned for the fiscal • Multi line budget achievement Achieve 100% of Budget- periodically and annually. Service Excellence Goal 1: Service excellence standards to be met Measure 1: Issuance of policies within 7 days Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority Goal 2: Ensuring & monitoring claim settlements with agreed TAT Measure 1: Within 7 days of receipt of all documentation Stakeholder interfaces Experience Total 3-6 years of experience Preferably general insurance industry. This will vary with size and volume of office. Education Graduation , Any Professional degree Insurance certification –Associate level ( Desirable)