Role Summary In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management –Agents. • Manage the daily activity of producers to ensure strong pipeline. • Coach and guide to cross sell and grow the business • Make individual agents grow at least 20% for every year • Ensuring IRDA compliance regarding licensing and commission payments of agents • Responsible for ensuring quality of applications • Support/guide the producers in all activities related to policy services • Train agents on products, process and USP’s of Co. Key Accountabilities/ Responsibilities • Responsible for Achieving overall Gross Written Premium • Responsible for sustainable Profitability • To maintain the Hygiene • Recruitment and retentio of agengts • Responsible for Activation Stakeholder interfaces Internal Stakeholders • Operations (BOPs& COPs) – for the issuance of policies • Underwriter – for analyzing the risk factor • Finance Team – Taxations handling • Human Resources – to share foresights into the business and build the talent pool accordingly • Training Team – for train the employees • NSM/RSM/ASM – for some suggestions External Stakeholders • Agents • Broker Experience • 1-2 years of experience in insurance • At least 3 to 4 years of experience of leading a company/ business line in Retail Sales. Education • Any Graduation