Description Human Resource Generalist Job Description Location(s): Charlie Naylor Campus – 2803 Mossrock, San Antonio, TX 78230 Reports to: Chief Administrative Officer, CAO Classification: Full-Time / Non Exempt Position Overview The Human Resources Generalist supports the day-to-day human resources functions of the organization, supporting a positive, accountable, and mission-driven workplace. As the organization’s standalone HR professional, this position serves as the primary resource for employees and supervisors on recruitment, onboarding, benefits, employee relations, performance management, policies, and employment compliance. Working under the direction of the Chief Administrative Officer, the HR Generalist implements established policies and procedures, coordinates HR activities, and refers matters requiring leadership review or approval All Rise Recovery employees are expected to exemplify the organization’s mission and values, delivering professional, enthusiastic, and courteous service. Staff are encouraged to contribute to donor and community relationships that foster awareness and long-term impact. Essential Job Functions Recruitment, Hiring, and Onboarding · Coordinate the recruitment process, including job descriptions, job postings, applicant screening, interview scheduling, and candidate communications. · Prepare offer letters and coordinate required background checks, employment eligibility verification, and new-hire documentation. · Conduct new employee orientation and coordinate onboarding with supervisors and other departments. Employee Relations and Supervisor Support · Respond to employee questions regarding workplace policies, benefits and HR processes. · Assist supervisors with established procedures on employee concerns, performance documentation, coaching, and corrective action, referring matters requiring interpretation or approval to the CAO · Receive and document workplace concerns; coordinate or conduct fact-finding and investigations and promptly refer sensitive, complex, or high risk matters to the CAO. · Promote respectful communication, consistent treatment, and a workplace aligned with the organization’s mission and values. Benefits, Leave, and Payroll Coordination · Process employee benefit enrollment, changes, terminations, and coordinate annual open enrollment. · Coordinate employee leave requests, accommodation processes, and related communications, referring requests requiring review or approval to the designated leadership and CAO · Maintain accurate records of employee status, approved compensation changes, benefits, and paid time off. · Communicate approved personnel changes and assist in researching and resolving payroll-related discrepancies in the HRIS Policies, Compliance, and Records · Maintain complete, accurate, and secure personnel files and HR system records. · Track applicable employment requirements and bring potential compliance concerns or needed policy updates to the CAO. · Assist employee handbook updates and distribute approved updates and employee acknowledgments. · Track required employee training, certifications, background screenings, and policy renewals, as applicable. · Support HR-related audits, grant documentation, and organizational reporting requirements. · Coordinate workplace injury reporting and related claims documentation, as applicable. · Handle confidential information with discretion and share information only with authorized individuals who need it to perform their responsibilities. Performance Reviews and Employee Development · Coordinate the performance review process, including timelines, distributing forms, providing procedural assistance, and completion tracking. · Assist with scheduling and documenting employee and supervisor training · Support approved employee recognition, engagement, and retention initiatives. · Conduct exit interviews, summarize feedback and share relevant themes with the CAO HR Administration and Reporting · Maintain HR procedures, templates, calendars, and tracking systems and suggest improvements for leadership review · Prepare regular routine reports on staffing, turnover, recruitment, training, and other relevant HR measures. · Coordinate offboarding, following approved separation decisions, including preparing documentation, coordinating benefit notifications and tracking the return of organizational property · Perform other related duties consistent with the position Requirements - Bachelor's degree in human resources, Business Administration, or related field - Minimum 3 years of progressive HR experience, preferably in a nonprofit setting. - Strong knowledge of employment law, HR best practices, payroll and wage compliance, and regulatory requirements. - Excellent communication, analytical, and problem-solving skills.