Description Summary/Objective The sales associate embodies Zamzow's mission to provide "service beyond customer expectations" by providing a customer friendly environment, including greeting and acknowledging every customer on the Christmas Tree Lot, maintaining outstanding standards, trimming the base of the tree and loading in the customer's vehicle S Essential Functions • Create an environment that enables customers to feel welcome, important and appreciated by greeting and acknowledging every guest and answering questions regarding products. • Directs customers by escorting them to products; helps customers make selections. • Trim base of the tree for the customer • Load the tree in the customer's vehicle • Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention. • Communicate customer requests to management. • Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Working Conditions: Work environment: This job operates primarily outdoors on the Christmas Tree Lot. Please dress appropriately for the elements depending on weather conditions. Physical demands: This position is very active and requires standing, walking, bending, kneeling, lifting and reaching all day. The employee must frequently lift and/or move items that weigh more than 80 pounds. Position type and expected hours of work: This is a full-time position. The schedule will be Thursday - Sunday during store hours. Travel: No travel required Requirements Required qualifications: • Customer focus: Makes customers the first priority, actively seeks out customers, greets all customers, offers assistance; able to develop and maintain a strong return customer base • Product knowledge: High level of knowledge of products, services, and procedures • Problem solving: Seeks to fully understand the customers' needs, provides customer with the best solution, contacts other associates/ leaders as needed until customer's need is met • Respect: treats customers in a sincere, appreciative manner • Communication: Strong communication skills, both written and verbal, to effectively work with customers and employees Required education and experience: • High school diploma or GED • 1-3 years of sales experience: assisting customers with purchases and using selling techniques (add-ons, upselling, etc.)