Patient Care Coordinator
Nu Image
Raleigh
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A Patient Services / Front Office role at Nu Image in Raleigh. Skills mentioned: Clinical, Insurance.
ClinicalInsurance
Details
- Found
- 6 d ago · posted 2026-11-02
- Location
- Raleigh, NC, US
Full description
Description
At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.
Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.
Key Responsibilities:
• Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.
• Payment Collection: Collect co-payments and manage billing inquiries.
• Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently.
• Communication: Answer phone calls and emails promptly, providing accurate information and assistance.
• Referrals Management: Communicate with referring offices and follow up with patients as necessary.
• Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.
• Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations.
Qualifications:
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task and manage time effectively in a fast-paced environment.
• Proficient in using dental practice management software, required.
• Previous experience in a dental or medical office is preferred.
• A positive attitude and a team-oriented approach to work.
Schedule: Monday, Tuesday, and Thursday 6:30 a.m. to 5:00 p.m. and Friday 6:30 a.m. to 4:30 p.m.
Benefits:
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Patient Services / Front Office jobs in the United States · All Nu Image jobs