Lead Patient Access Representative
Syracuse Area Health · syracuseareahealth.com
SyracuseLead / Manager2+ yrs
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The job in short
A lead / manager full-time Patient Services / Front Office role at Syracuse Area Health in Syracuse, asking for 2+ years of experience.
Details
- Found
- 6 d ago · posted 2026-11-02
- Location
- Syracuse, NE, USA
Full description
Job Details: Job Location: Syracuse Area Health - Syracuse, NE, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: 8am-5pm, Leads the coordination and management of the hospital Patient Access staff schedules to ensure adequate departmental coverage across all shifts, proactively addressing staffing needs, arranging coverage for planned and unplanned absences, and adjusting assignments to support patient access operations while maintaining service excellence and operational efficiency. Assists the Revenue Cycle Director in implementing and monitoring processes and procedures to ensure staff efficiency, EMR accuracy, and exceptional customer service. Serves as the organizational Patient Access EMR super user, supporting workflow optimization, system enhancements, troubleshooting, testing, auditing, and staff training to ensure efficient and accurate registration, scheduling, and admission processes.
This position is a full-time, benefited position, totaling 40 hours per week. No holidays, no weekends!
Qualifications: QUALIFICATIONS:
High school graduate or equivalent required
Associates level college degree in business or healthcare preferred
Minimum of 2 years’ experience in healthcare services such as, but not limited to admissions, accounts receivable, and/or patient financial services
Experience with electronic medical records, computer systems and data entry
Independent problem-solving skills and self-directed work experience
Demonstrated excellent customer service skills
Excellent written and verbal communication skills
Well organized and detail oriented
Previous supervisory experience preferred
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