Job Duties • Manage day-to-day operations across a portfolio of community associations. • Oversee the hiring, supervision, and performance of association employees and coordinate vendor staffing to meet community needs. • Oversee maintenance of common areas, facilities, and amenities across assigned communities. • Coordinate and attend board meetings, annual membership meetings, and community events. • Support compliance with applicable local, state, and federal requirements. • Maintain accurate records, correspondence, and operational documentation for each association. • Develop and manage each association’s annual budget in collaboration with the management company and respective board. • Oversee the timely collection of dues and assessments and the processing of invoices and payments. • Prepare financial reports for board review and approval, as appropriate. • Monitor each association’s financial performance and recommend adjustments to support financial health. • Administer association rules, regulations, and governing documents fairly and consistently. • Coordinate with legal counsel, as appropriate, to address compliance matters and questions about governing documents. • Process architectural or alteration requests, where applicable, in accordance with each association’s procedures and guidelines. • Maintain accurate records of violations, notices, correspondence, and resolutions. • Manage vendor relationships, solicit bids, oversee contracts, and monitor service quality. • Negotiate vendor contracts within delegated authority and address service concerns. • Serve as the primary point of contact for owner and resident questions and concerns across assigned communities. • Facilitate clear communication among boards, owners, residents, employees, and vendors. • Assist with resolving disputes professionally and constructively. • Remain available to respond to association emergencies 24 hours a day, seven days a week. • Perform other related duties as assigned by the supervising manager. Qualifications • High school diploma or equivalent required. • Current Community Association Manager (CAM) license required, as applicable to the position and jurisdiction. • Two or more years of licensed community association management or related business experience preferred. • Experience in community association management, property management, or a related field. • Strong organizational and leadership skills, with the ability to manage multiple associations and competing priorities. • Excellent communication and interpersonal skills. • Proficiency in financial management, budget development, and reporting. • Knowledge of association governing documents, applicable regulations, and governance procedures. • Ability to resolve conflicts and maintain professionalism in challenging situations. • Proficiency in Microsoft Office Suite; experience with association or property management software preferred. • Commitment to ethical conduct, responsive service, and positive relationships across assigned communities.