Summary: According to specified procedures, arranges for the efficient and orderly registration of all patients; ensures that accurate patient and insurance information is collected; performs various clerical and cashier duties. Schedules appointments and maintains patient charts. This description is not intended to be a complete list of duties. Other related duties may be assigned. Responsibilities: • Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area • Maintains required core competencies. • Complies with set Policies and Procedures (i.e., nametag, dress code, parking, smoking, etc.) • Answer practice phones and schedule patient appointments. • Accurately registers arriving patients for appointments and accurately gathers all necessary information. • Accurately scans/receives all required documents into the patient’s account. • Faxes notifications to insurance companies that require it. • Pre-register via phone calls. • Assure prompt patient services with a professional, kind attitude. • Request medical records for new/referred patient. • Verify that appropriate insurance authorizations and/or referrals have been received and placed in patient records prior to the patient visit. • Update patient information on a regular basis to include address, phone number, and insurance information. • Assure that all forms in the front office are updated and copied, to include new patient packets and patient charts. • Collects patients’ co-payments and outstanding balances at the time of service and posts to the account and daily log. • Balances designated cash drawer at the end of shift. • Assists patients with general insurance, billing, and other inquiries they might have pertaining to their accounts or referred to certified patient tech. • Complies with set Policies and Procedures (i.e., nametag, dress code, parking, smoking, etc.) • Prepares charts for patient visit according to protocols. Requirements: Education • High School diploma or equivalent. Experience • Clerical training that includes typing, 10 key calculator, and computer knowledge. • Knowledge/Experience of computer software, insurance requirements (authorizations, policies, co-pays, etc.). • Medical Office experience preferred. • Bilingual preferred. Licenses, Certification, or Registrations • Current American Heart –Basic Life Support (BLS)card. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time