Summary: According to specified procedures, arranges for the efficient and orderly registration of all patients; insures that accurate patient and insurance information is collected; performs various clerical and cashier duties. Schedules appointments and maintain patient charts. This description is not intended to be a complete list of duties. Other related duties may be assigned. Responsibilities: • Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area • Maintains required core competencies. • Complies with set Policies and Procedures (i.e. nametag, dress code, parking, smoking, etc.) • Answer practice phones and schedules patient appointments. • Accurately registers arriving patients for appointments and accurately gathers all necessary information. • Accurately scans/receives all required documents into patient’s account. • Faxes notifications to insurance companies that require it. • Pre-register via phone calls. • Assure prompt patient services with professional kind attitude. • Request medical records for new/referred patient. • Verify that appropriate insurance authorizations and/or referrals have been received and placed in patient records prior to patient visit. • Update patient information on a regular basis to include; address phone number and insurance information. • Assure that all forms in front office are updated and copied, to include new patient packets and patient charts. • Collects patient’s co-payments and outstanding balances at the time of service and posts to account and daily log. • Balances designated cash drawer at end of shift. • Assists patients with general insurance, billing and other inquiries they might have pertaining to their accounts or referred to certified patient tech. • Complies with set Policies and Procedures (i.e. nametag, dress code, parking, smoking, etc.) • Prepares charts for patient visit according to protocols. Requirements: • High School diploma or equivalent. • Current American Heart – HeartSaver or Basic Life Support (BLS) card. • Clerical training that includes typing, 10 key calculator, and computer knowledge. • Knowledge/Experience of computer software, insurance requirements (authorizations, policies, co-pays, etc.). • Medical Office experience preferred. • Bilingual preferred. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time