At Connect Centric, we are more than just consultants—we are partners committed to our clients' success. We take a hands-on approach, working closely with our clients to transform strategies into measurable, real-world outcomes. As a strategy execution team, we take full ownership of every initiative from start to finish, ensuring that our clients see tangible results, not just ideas. *This position is contingent upon contract award. Award is anticipated in early 2027, with work beginning shortly after. Responsibilities • Serve as owner's representative during vendor-led implementations • Build and manage project plans, timelines, status reports, issue tracking, and risk and decision logs • Hold vendors and client staff accountable to agreed scope, schedule, budget and deliverables • Coordinate client business teams, IT staff, vendors and other third parties • Identify risks early and run escalation and decision-making with client leadership • Define acceptance criteria, testing plans, training needs, go-live readiness and post-launch stabilization Required expertise • 7+ years managing technology implementation projects • Has served as owner-side project manager or owner's representative on at least two vendor-led software implementations • Has managed projects involving multiple business departments and outside vendors at the same time • Has led user acceptance testing, go-live and post-launch stabilization • Has recovered at least one at-risk or failing technology project • Experience with associations, nonprofits or membership organizations Preferred qualifications • PMP or PMI-ACP certification • Experience overseeing AMS, LMS or credentialing system implementations • Change management experience