Description We are seeking a motivated and results-driven Sales Manager to join our team and help drive revenue growth by building strong client relationships, developing new business opportunities, and promoting our hotel's full-service offerings · Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning. Job Description includes: · Work closely with clients to develop all details of all banquet functions. · Be fully knowledgeable of competitive markets outside the area. · Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies · Follow Sales policies and procedures as developed in the annual Marketing plan · Make personal sales calls · Conduct site tours for potential clients · Maintain professionalism in problem situations. · Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc. · Upsell to improve revenue generation on property. · Attend trade shows, industry and local events that create opportunities for networking · Develop creative marketing techniques · Achieve and exceed individual and team annual goals as established by the annual Marketing plan. · Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program. · Achieve budgeted revenues and expenses and maximize profitability related to the sales department. · Maintain correct procedures for credit control, financial transactions, and security of financial assets. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Ability to accurately use various office and sales software. · Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to assist with the design and preparation of statistical reports and presentations as needed. · Ability to accurately report information. · Ability to assist with various office department tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. Requirements · Understands and communicates the StepStone Mission and Core Values. · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers. · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. Other duties may be assigned · Must have a comprehensive knowledge of all hotel departments and functions. · Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations. · Must have exceptional mathematical and computer skills. · College education and relevant training and experience required. Additional education preferred. · Ability to timely obtain any required licenses or certificates. · CPR training required; first aid training preferred. · Additional language ability preferred. · Occasional travel required.