Job Summary The Business Support III serves as a high-level administrative and operational support professional providing full-time, on-site support for the City Manager’s Office. This position is responsible for coordinating complex administrative functions, supporting executive leadership, and ensuring efficient day-to-day business operations in a front desk setting for the office. Responsibilities include calendar and meeting coordination, agenda and document preparation, records management, public and internal communication support, procurement and financial tracking, administrative support for City Council, and support for special projects and initiatives. The role requires exceptional organization, attention to detail, discretion, customer service, and the ability to work effectively in a fast-paced environment while balancing competing priorities and supporting cross-functional collaboration throughout the organization. Essential Duties and Responsibilities • Provides administrative and operational support, serving as the primary point of contact for internal and external customer inquiries and coordinating the flow of information, correspondence, documents, and electronic approvals. This may include monitoring site security/department entry access via security cameras or audio access. • Coordinates, administers, and monitors progress of department, division, and/or City processes, programs or projects. • Supports department projects by conducting research, compiling information, preparing reports, tracking milestones, documenting decisions, monitoring deliverables, and coordinating activities necessary for successful project implementation. • Coordinates business operations by maintaining records, files, databases, systems, reports, and other business information to support program administration, project tracking, and organizational effectiveness. • Composes and performs detailed editing of memos, letters, correspondences, documents, and reports. • Coordinates distribution of information, including DocuSign signatures, and provides assistance to employees, management and/or the general public. • May coordinate and schedule special events, department meetings, travel schedules and reservations. • Coordinates and oversees office functions and standard operating procedures. • Develops, compiles, and maintains files, records, reports, spreadsheets, and databases as requested. • Purchases and monitors consumption of office supplies and inventory. Coordinates, administers and manages contracts and services (e.g. uniforms and office equipment). • Coordinates meetings, boards, commissions, committees, and public engagement activities by preparing agendas, recording minutes, distributing materials, and supporting meeting logistics, including occasional evening meetings. • Performs technical work associated with various business, financial, or budget processes within the department. • Maintains department equipment inventories, office systems, and operational resources to support efficient day-to-day operations. • Acts as liaison to other City offices. • May provide administrative support to a board or commissions, internal committees, and City Council ad-hoc committees including agendas and minutes, which may include some regular evening meetings. • May coordinates departmental financial and budget administration by assisting with the processing of financial transactions, maintaining financial records, monitoring budgets, expenditures, revenues, grants, and project budgets, reconciling accounts, preparing financial reports, and collaborating with the City's Accounting, Finance, Purchasing, and Budget offices to ensure accurate, timely, and policy-compliant financial operations. Management Responsibilities No