Overview Whispering Ridge Family Dentistry seeks a Dental Front Office & Insurance Coordinator with an amazing personality to join our team of dental professionals! Our practice is well-known for providing the community with extraordinary dental care using state-of-the-art technology and modern techniques. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you! Compensation: $23-25 per hour, negotiable based on experience Schedule • Full-time • 4-5 days per week Benefits • Employee discount for dental treatments • Medical, dental, vision, and life insurance • Generous PTO and paid holidays • Traditional and Roth 401(k) options • Referral Bonus Program • Free CE courses provided by our affiliated vendors Responsibilities • Greet patients and provide a welcoming, professional experience • Answer phones, respond to patient questions, and coordinate appointments • Maintain an organized and productive dental schedule • Confirm appointments and help fill openings and last-minute cancellations • Verify dental insurance eligibility and benefits • Review insurance coverage and estimated patient portions with patients • Assist with dental insurance claims, attachments, pre-authorizations, and follow-up • Follow up on outstanding insurance claims when needed • Coordinate treatment appointments and help patients understand their next steps • Collect patient payments and assist with account questions • Maintain accurate patient and insurance information • Communicate effectively with hygienists, assistants, doctors, and other team members • Help provide an efficient, positive experience throughout the practice Our Ideal Candidate • Friendly, professional, and comfortable communicating with patients • Highly organized and able to manage multiple priorities • Confident working with schedules, phones, and computer systems • Detail-oriented, especially when working with insurance and patient accounts • Dependable and willing to take ownership of responsibilities • A strong team player with a positive attitude • Comfortable discussing treatment costs and financial responsibilities with patients • Able to handle a busy front office while maintaining excellent customer service • Previous dental front office and dental insurance experience is strongly preferred (1+ years) • Experience with Eaglesoft dental practice-management software is a plus. INDHRCO01