Accomplishes department objectives by managing staff; planning and evaluating department activities. Skills • Analytical skills and Problem-Solving Ability • Excellent customer service skills • Effective and clear communication skills, with the ability to describe complex technical scenarios concisely and with confidence and conviction to all levels of mgmt. • Self-starter, willing to learn quickly, a can-do attitude and motivation to succeed and grow • Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures& policies. • Respectful of different cultures, working with colleagues from across all the globe. Experience • Minimum 12+ years of working experience supporting multiple infrastructure domains. • • Strong understanding of at least 2 infrastructure domains (OS / Storage / Network / Virtualization) • Good experience with process governance and leading periodic reviews • Strong with data analysis, reporting, and dashboards using tools like PowerBI and another advanced toolset • Familiar with Security standards, PCI Remediation, and other Audit requirements • Good knowledge of working and reporting on Excel • Implementing improvements using Lean or Six Sigma methodologies is preferred. • Basic Knowledge of Shell scripting / Perl / Python/ AWX etc is preferred Primary Location City/State: Chennai, IN, Tamil Nadu Additional Locations (if applicable):