Responsibilities: • Responsible for assisting with the daily set-up, execution, and related emcee functions of daily casino prize giveaway promotions. • Promotes the company’s products, services, events, and promotions via public address system. • Educates players in the understanding, application, and usage of the company’s Rewards card to include its benefits. • Interacts with all casino customers relating to all promotional events. • Responsible for assisting with all paperwork and accountability.Executes property promotions and special events. • Responsible for assisting with greeting all guests. • Responsible for assisting with the emcee functions of weekly slot tournaments as assigned. • Responsible for maintaining daily procedures regarding the Players Club members which includes, discerning appropriate identification, filing and record keeping. • Responsible for assisting with maintain and balancing a cash drawer. • Responsible for assisting with coupons and newspaper promotions regarding gaming specials and promotions on property. • Responsible for making public announcements or special announcements. • Responsible for assisting with direct mail inquiries to include updating customer account information and related duties. • Assists with the resolution of player complaints and problems. • Assists with promotional item implementation, distribution, and redemption. • Reports customer problems to other appropriate department for resolution. • Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures. • Must be able to work in an environment with secondhand smoke, loud noises, and large crowds. • Must be able to stand, sit, and walk for prolong periods of time (7+ hours). • Always follow the Company Service Standards model. • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends. • Other duties may be assigned at any time. Work Environment: The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates. Additional Benefits: • 401(k) • 401(k) matching • Medical, Dental, & Vision insurance • Flexible spending account • Employee assistance program • Employee discounts • Free parking • Life insurance • On-the-job training • Paid time off • Tuition Reimbursement • Hourly $17.00 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.