About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Performs / supports completion of Root Cause Analysis and Corrective Action Plan on all product related performance complaints Provides technical resource and assessment to market while supporting “must win” projects and programs Completes Customer Technical Request Testing and Reports within the Application Engineering database or equivalent, including 'customer ready' reports Runs and upkeeps laboratory equipment, leads/supports ongoing standardization, harmonization and administration of laboratory test methods Ensures laboratory and application equipment are calibrated and safety checked in compliance with local regulations Supports internal and external technical requests and projects Responsible for CAPRIS/ACE and Application Engineering database documentation of the performed lab activities Writes customer facing reports for the field Sales/Application Engineering teams, KAMs, Marketing, PD and Innovations or project team Responsible for directly communicating with the field Sales/Application Engineering teams, KAMs or project team Trains Sales/Marketing and other Application Engineering personnel on products Performs customer lab demonstrations and customer training