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Customer Service Representative

ABM US · abm.com
RockfordLead / Manager18+ yrs
Apply on ABM US’s site
Posted 7 days ago. 4 more Customer Service Representative jobs in Rockford, Illinois went up on company career pages this week. See the newer ones

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Straight from the company’s own careers site.

The job in short

A lead / manager full-time Customer Service Representative role at ABM US in Rockford, asking for 18+ years of experience.

Details

Found
5 d ago · posted 2026-11-05
Location
Rockford, IL
Pay (as listed)
$20 an hour

Full description

We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Pay: $20.00/hr - $21.00/hr A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1 • Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies • Offer hospitality services to guests and creates a positive first impression • Anticipate and responds to guest's needs in a friendly and positive helpful manner • Communicate clearly and professionally • Enact facility emergency procedures when necessary • Remain calm, professional, and polite when working with disgruntled guests • Maintain knowledge of relevant products, policies and procedures • Direct customer to appropriate department based on their needs • Work as a team player and actively contribute to the efforts of all other departments • Attend all required meetings and training sessions • Provides optimal levels of customer service wherever possible Basic Qualifications: • Must be 18 years of age or older • No experience required and on-the-job training provided • No high school diploma, GED or college degree required Preferred Qualifications: • One (1) year of prior customer service or similar experience preferred

Customer Service Representative jobs in the United States · All ABM US jobs · Senior Customer Service Representative jobs in the United States · Senior and manager-level jobs in Rockford, Illinois · Senior roles at ABM US

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