Schedule: • Shift: Day • Hours: M-F 730-430 • Weekends: no • Holidays: no Location: • West Hospital • Multispecialty Clinic Key Responsibilities • Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. • Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. • Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. • Answers incoming calls and directs patients and visitors appropriately. Skills for Success • Attention to detail • Ability to multitask • Team focused • Self-starter, coachable • Ability to adjust to changing priorities Qualifications • High School Diploma/GED required. • Requires 0-3+ years relevant experience; previous administrative experience preferred. • Experience with matrix organization and complex work environment a plus. • Requires basic proficiency in MS office (Word, PowerPoint, Excel).