ESSENTIAL DUTIES AND RESPONSIBILITIES • Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. • Process deposits, withdrawals, transfers and loan payment transactions for customers. • Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.). • Assist in daily balancing and processing of ATM(s), including the processing of all entries. • Assist in the verification of deposits in the night and lobby depository. • Assist with the dual control vault responsibilities. • Stay informed of all operational updates and changes to ensure compliance with all current guidelines. • Deliver excellent client experiences consistently and promptly resolve client issues effectively. • Ensure an excellent overall client experience by assisting clients with select service needs. • Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. • Identify cross selling opportunities and refer clients/prospects to the appropriate team. • Promote bank products and services to further enhance client relationships. • Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities