Job Title: Talent Operations Manager Location: Broadwell, Plymouth MN Salary: $60,000- $65,000 annually Position Summary The Talent Operations Manager leads the full lifecycle of direct care staffing, including recruitment, onboarding, scheduling, and workforce optimization. This role is critical in ensuring a seamless and positive candidate and employee experience while maintaining appropriate staffing levels to support high-quality resident care and operational efficiency. This position works closely with community leadership to align staffing strategies with occupancy, acuity, and budget expectations, while fostering a culture of accountability, engagement, and service excellence. Key Responsibilities Recruitment & Applicant Flow • Manage full-cycle recruitment for direct care staff, including job postings, sourcing, screening, interviewing, and hiring • Ensure timely, consistent communication with candidates to deliver an excellent applicant experience • Partner with leadership to proactively identify staffing needs and implement effective recruitment strategies • Maintain applicant tracking systems and ensure accurate documentation Onboarding & Orientation • Oversee onboarding from offer acceptance through orientation • Coordinate and/or facilitate new hire orientation to ensure a welcoming, organized experience • Partner with the Business Office Manager to ensure completion of all pre-employment requirements • Support early engagement and retention through regular check-ins during the first 90 days Scheduling & Staffing Management • Develop and manage staff schedules based on resident needs, occupancy, and acuity • Proactively adjust schedules to address call-offs, open shifts, and operational changes • Ensure fair and equitable scheduling practices • Assist with direct care as needed to support staffing coverage and quality care • Coordinate after-hours and weekend staffing needs and respond to urgent gaps • Serve as a point of contact for staffing-related issues outside standard business hours Overtime & Workforce Optimization • Monitor and manage overtime in alignment with budget expectations • Identify trends and implement strategies to improve staffing efficiency and reduce overtime Compliance & Communication • Ensure hiring, onboarding, and scheduling practices comply with all policies and regulations • Partner with the Business Office Manager to maintain accurate employee records • Provide regular updates on hiring progress, staffing levels, and workforce challenges Employee Retention & Engagement • Develop and implement strategies to improve retention and reduce turnover • Lead employee engagement efforts, including stay interviews and feedback collection • Partner with leadership to address staffing challenges and foster a positive work environment Qualifications • High school diploma required; Associate degree in a related field preferred • Experience in recruiting, staffing, scheduling, or workforce management required • Healthcare or senior living experience preferred • Strong organizational and time management skills • Excellent communication, interpersonal, and problem-solving abilities • Ability to manage multiple priorities in a fast-paced environment • Experience with scheduling and applicant tracking systems preferred Work Environment & Requirements • Community-based role with frequent interaction with staff and leadership • Requires flexibility in scheduling based on staffing needs • Includes evenings, weekends, and on-call responsibilities as needed Why Join Us? • Opportunity to shape and lead staffing operations within a growing community • Collaborative leadership and team-focused culture • Direct impact on employee experience and resident care quality • Competitive salary and professional growth opportunities • Full benefit package and 401K Apply today to make a meaningful impact on both team members and residents at Broadwell !