The following duties are normal for this position. These are not to be construed as exclusive or all -inclusive. Other duties may be required and assigned. This position will: • Ensures that the service plan and service delivery for each consumer is integrated, coordinated and monitored, and is designed to support the consumer in a manner that helps the consumer to achieve the highest level of independent functioning. • Works cooperatively with other agencies specific to consumer needs with consumer consent for the purpose of continuity of care. • Provide ongoing assessment and treatment planning, case management, symptom management, medication monitoring, and court monitoring of clients with serious and persistent mental illness and co-occurring substance use. • Assists consumers with referrals to other agencies based on individual needs. • Attends and participates in agency staffing and in-service. Principal Accountabilities: • Ensures each participants legal rights, safeguards, and confidentiality are upheld. • Ensures compliance with Federal, State, County, and department rules, regulations, policies, and procedures. • Provides accurate and complete assessment/applications, case notes, and other written information as required in accordance with State, Federal, and department standards and schedules. • To meet on-going training requirements of funding sources and to maintain knowledge necessary to assess, plan, and monitor supports and to keep current in rules, regulations, and community resources. • Responds to families, service providers, and co-workers in a timely and courteous manner. • Ensures the implementation of department values, goals, and procedures. • Demonstrates professional conduct. • To mobilize appropriate resources that are effective, efficient, and have value to those that use funding or services. Desirable Knowledge and Abilities: • Person must possess a Master’s degree in Social Work or related field • The ability to adjust/cope with a constant caseload demand, efficiently prioritizing caseload and service needs to ensure priority services are delivered. • The demonstrated history to skillfully plan and organize work to achieve the most effective delivery system. • The ability to communicate effectively and professionally, both verbally and in writing. • The ability to use a personal computer for word processing and the internet. • General math knowledge to monitor service logs, expense forms, invoices, and authorizations. • The ability to facilitate and participate in meetings with a variety of people in an array of settings. • A demonstrated ability to be a self-starter. • Flexible in meeting the varied needs of families and workload. Special Requirements: • Must possess a valid driver’s license and have access to a reliable, insured vehicle in order to provide services in a variety of settings. • Ability to work unstructured hours, including evening hours as needed. • Ability to perform the physical requirements of the job necessary for this target group. Start date of this role is 01/04/2027